Analysis of Communication Networks: Call Centres, Traffic and Performance cover image

Fields Institute Communications
Volume: 28; 2000; 200 pp;  Hardcover
MSC: Primary 60; 90;
Print ISBN: 978-0-8218-1991-3
Product Code: FIC/28

List Price: $92.00
Individual Member Price: $73.60

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Electronic ISBN: 978-1-4704-3052-8
Product Code: FIC/28.E

List Price: $92.00
Individual Member Price: $73.60